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Kathleen Maxted

QR Code Phishing: Why Traditional Security Falls Short

Updated: Nov 8


In an era where convenience often trumps caution, QR codes have become an integral part of our daily lives. From restaurant menus to product labels, these square-shaped patterns of black squares on a white background are ubiquitous. However, this convenience comes at a cost, as cyber criminals have found a new playground for their malicious activities – QR code phishing, QR code scamming or... quishing.


In this blog post, we'll explore the insidious nature of QR code phishing and delve into why traditional security solutions may struggle to provide adequate protection.


QR code phishing involves the creation of deceptive QR codes that, when scanned, redirect users to malicious websites or applications. These malicious sites often mimic legitimate ones, tricking users into entering sensitive information such as login credentials, personal details, or financial information. The unsuspecting user believes they are accessing a legitimate service, unaware that they have fallen victim to a phishing attack.


So, why do traditional security solutions such as a secure email gateway (SEG) or simply relying on Microsoft or Google's built in protection fall behind?


Scanning Blind Spots:

Traditional antivirus and anti-malware included in SEGs primarily focus on detecting and preventing threats through file scanning. However, QR codes don't behave like traditional files, making it challenging for these solutions to identify malicious content embedded in QR codes.


Real-Time Detection Challenges:

QR code phishing attacks often involve dynamic content generation, meaning the malicious payload may change rapidly. Traditional security solutions that rely on static databases for threat detection struggle to keep up with the constantly evolving nature of QR code attacks.


Device-Dependent Vulnerabilities:

Mobile devices, which are commonly used for scanning QR codes, are more susceptible to QR code phishing due to inherent vulnerabilities in operating systems and applications. Traditional security measures designed for computers often fall short in securing these mobile platforms effectively.


Lack of User Awareness:

Unlike traditional phishing emails that users might be more cautious of, QR codes can be scanned impulsively without a second thought. Users are often less cautious when scanning QR codes, assuming they are benign. Traditional security solutions are not equipped to address the human factor involved in QR code phishing.


So, how can you protect against QR code scams?


Mobile Security Solutions:

As mobile devices are the primary scanning tools for QR codes, it is crucial to employ specialised mobile security solutions which adopt the same strategy ad EDR. These solutions are designed to detect and prevent threats specific to mobile platforms, offering a more targeted defense against QR code phishing attacks.


Behavioral Analysis:

Advanced security measures should include behavioral analysis to detect anomalies in user interactions with QR codes. By analysing patterns and identifying deviations from normal behavior, security solutions can better identify potential phishing attempts. ICES (Integration cloud email security) solutions such as Abnormal Security apply advanced behavioural AI detection capabilities to protect against QR code phishing.


User Education and Awareness:

Since QR code phishing often relies on user involvement, educating individuals about the risks associated with scanning unknown QR codes is vital. Increasing awareness can empower users to exercise caution and verify the authenticity of QR codes before scanning them.


QR code phishing presents a modern threat that demands a nuanced and adaptive approach to cybersecurity. As the popularity of QR codes continues to rise, it is imperative to embrace security solutions that address the unique challenges posed by these two-dimensional barcodes. By combining specialised mobile security measures, behavioral analysis, and user education, individuals and organisations can better protect themselves against the stealthy menace of QR code phishing.

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